Privacy Policy

Last Updated: January 17, 2023

At 90's - Ninetys, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly when you use our website or place an order.

This may include:

  • Full name
  • Phone number
  • Email address
  • Billing and delivery address
  • Product and order details
  • Selected product variants
  • Customization information
  • Perfume selections
  • Payment-related information
  • Messages or information you provide when contacting customer support

We only request information that is reasonably necessary to provide our products and services.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate location
  • Date and time of visits
  • Website interaction and usage information

This information may be collected through cookies, analytics tools, advertising technologies, and similar technologies.

3. How We Use Your Information

We may use collected information to:

  • Process and confirm your orders
  • Prepare customized products
  • Arrange product delivery
  • Contact you regarding your order
  • Provide customer support
  • Process payments through applicable payment providers
  • Improve our products and website
  • Understand customer preferences and website usage
  • Prevent fraud and unauthorized activity
  • Send important service-related communications
  • Send promotional or marketing communications where permitted
  • Improve our advertising and marketing campaigns

4. Order & Delivery Information

When you place an order, we may use your name, phone number, address, and order information to process and deliver your purchase.

Your necessary information may be shared with relevant delivery or courier providers for the purpose of delivering your order.

We do not provide customer information to unrelated third parties for their own purposes.

5. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method you select, payment information may be collected and processed directly by the relevant payment provider.

We generally do not need to store your complete payment card or financial account credentials on our website.

Payment providers may have their own privacy policies and terms governing how they process your information.

6. Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may be used to:

  • Remember preferences
  • Maintain shopping cart functionality
  • Improve website performance
  • Understand website traffic
  • Measure advertising performance
  • Provide relevant marketing experiences

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.

7. Analytics & Website Performance

We may use analytics and website performance tools to understand how visitors interact with our website.

These tools may collect information such as pages visited, device information, browser information, traffic sources, and general interaction data.

The information helps us improve website performance, user experience, products, and services.

8. Advertising & Marketing

We may use third-party advertising platforms to promote our products and measure the effectiveness of our advertising campaigns.

These platforms may use cookies, pixels, or similar technologies to understand website activity and advertising interactions.

This may allow us to:

  • Measure advertisements
  • Understand customer interactions
  • Create relevant audiences
  • Improve advertising campaigns
  • Show advertisements to people who have previously interacted with our website, where permitted

Third-party advertising platforms process information according to their own privacy policies.

9. Customer Communications

We may contact customers through phone calls, SMS, WhatsApp, email, or other communication methods regarding:

  • Order confirmation
  • Delivery updates
  • Product-related questions
  • Customer support
  • Order changes or issues

Where permitted, we may also send promotional communications.

You may request to stop receiving promotional communications at any time.

Please note that important transactional communications, such as order or delivery updates, may still be sent when necessary to fulfill your order.

10. Sharing Your Information

We may share necessary information with trusted service providers when required to operate our business.

These may include:

  • Courier and delivery companies
  • Payment processors
  • Website hosting providers
  • Analytics providers
  • Advertising platforms
  • Customer support services
  • Technology and security providers

We only share information that is reasonably necessary for the relevant service.

We may also disclose information when required by applicable law, legal process, or to protect our rights, customers, website, or business.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete and maintain records of transactions
  • Provide customer service
  • Fulfill legal or regulatory obligations
  • Resolve disputes
  • Prevent fraud
  • Maintain business and accounting records

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.

13. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

15. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to certain personal information we hold
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

16. Marketing Communication Preferences

If you no longer wish to receive promotional emails or other marketing communications, you may contact us and request removal from promotional communications.

You may also use the unsubscribe option provided in applicable marketing emails.

Opting out of marketing communications will not prevent us from sending necessary transactional messages related to an existing order.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

90's - Ninetys

Email: support@ninetys.store

We will review privacy-related inquiries and respond within a reasonable period.

19. Acceptance

By using our website, creating an account, submitting information, or placing an order with 90's - Ninetys, you acknowledge that you have read and understood this Privacy Policy.