Terms & Conditions
Last Updated: January 17, 2023
Welcome to 90's - Ninetys. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. About Our Store
90's - Ninetys is an online fashion and gifting store offering sarees, saree gift combos, Kashmiri Churi, jewelry, perfumes, and related products.
These Terms & Conditions apply to all visitors, customers, and users of our website.
2. Products & Product Information
We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.
However:
- Actual product colors may vary slightly depending on your device screen and display settings.
- Handmade or customized products may have minor variations in appearance.
- Product availability may change without prior notice.
- Accessories included in a combo will be as described on the respective product page.
- Customers should carefully review the selected variant and available options before placing an order.
3. Product Variants & Customization
Some products offer different combinations of sarees, Kashmiri Churi, necklace sets, and perfumes.
Customers are responsible for selecting the correct variant, size, color, perfume, and other available options before completing an order.
For customized products, the information provided by the customer will be used to prepare the order. Incorrect information provided by the customer may affect the final product.
4. Pricing
All product prices displayed on our website are subject to change without prior notice.
We reserve the right to correct pricing errors, update product prices, or discontinue promotional offers at any time.
If an obvious pricing error occurs and an order has already been placed, we may contact the customer to confirm whether they would like to proceed with the order at the correct price.
5. Orders
When you place an order, you are submitting a request to purchase the selected product.
An order may require confirmation before it is processed.
We reserve the right to cancel or decline an order in situations including, but not limited to:
- Incorrect or incomplete customer information
- Product unavailability
- Pricing or technical errors
- Suspicious or fraudulent activity
- Failure to confirm the order when confirmation is required
If an order is cancelled by us after payment has been received, the applicable refund will be processed according to our refund policy.
6. Order Confirmation
For certain orders, our team may contact you by phone, SMS, WhatsApp, or other available communication methods to confirm the order and delivery information.
Please provide a valid phone number and accurate delivery address when placing your order.
7. Delivery
We offer delivery services across Bangladesh.
Delivery times may vary depending on the delivery location, courier service, weather, public holidays, unforeseen circumstances, and other factors outside our direct control.
Customers are responsible for providing:
- Correct name
- Valid phone number
- Complete delivery address
- Appropriate delivery instructions when necessary
Delays caused by incorrect customer information, failure to receive the parcel, or circumstances beyond our control may not be considered a failure of our delivery service.
8. Delivery Charges
Applicable delivery charges will be displayed or communicated during the ordering process.
Delivery charges may vary depending on the delivery location, order size, promotional offers, or other applicable conditions.
9. Returns & Exchanges
Our return and exchange conditions may vary depending on the product.
Customers should inspect the package and product after receiving the order and contact our support team as soon as possible if there is an issue.
Products may not be eligible for return or exchange if they have been:
- Used or worn
- Washed or altered
- Damaged after delivery
- Missing original packaging or accessories
- Customized specifically according to the customer's request
For detailed information regarding returns, exchanges, refunds, and damaged products, please refer to our Return & Refund Policy.
10. Customized Products
Customized products require additional care when ordering.
Once a customized order has entered the preparation or production process, changes or cancellations may not be possible.
Customers should carefully verify all customization details before confirming the order.
11. Perfume Selection
Certain saree gift combos include perfume options.
Available perfume options may include fragrances such as Gucci Flora, Good Girl, YSL Black Opium, Eternal Love, and Blueberry Her, depending on product availability.
Perfume availability may change without prior notice.
Fragrance performance, longevity, and projection can vary depending on skin type, application method, weather, temperature, and individual body chemistry.
12. Intellectual Property
All content available on 90's - Ninetys, including but not limited to:
- Logos
- Brand names
- Product photographs
- Graphics
- Product descriptions
- Website design
- Text
- Videos
- Marketing materials
is owned by or licensed to 90's - Ninetys, unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially use our content without prior written permission.
13. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Attempt to gain unauthorized access to our website or systems
- Interfere with website functionality
- Upload malicious software or harmful code
- Use automated methods to abuse or disrupt our website
- Attempt fraudulent transactions
- Use our website for unlawful activities
We reserve the right to restrict or terminate access to users who violate these conditions.
14. Third-Party Services
Our website may use third-party services such as payment providers, courier services, analytics tools, advertising platforms, and other service providers.
These third-party services may have their own terms and privacy policies. 90's - Ninetys is not responsible for the independent policies or practices of third-party service providers.
15. Privacy
We may collect information necessary to process orders, provide customer support, arrange delivery, improve our services, and communicate with customers.
Personal information will be handled according to our Privacy Policy.
By placing an order, you agree that we may use the information necessary to process and deliver your order.
16. Promotions & Discounts
Promotional offers, discounts, coupon codes, and special campaigns may have specific terms.
Unless otherwise stated:
- Promotions cannot be combined with other offers.
- Promotional offers may have limited availability.
- We reserve the right to modify or end a promotion at any time.
- Certain products may be excluded from promotional offers.
17. Limitation of Liability
We make reasonable efforts to provide accurate information and reliable services. However, we cannot guarantee that the website will always be uninterrupted, error-free, or available at all times.
To the extent permitted by applicable law, 90's - Ninetys will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, natural events, or incorrect information provided by customers.
18. Changes to These Terms
We may update or modify these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.
19. Contact Us
If you have questions about these Terms & Conditions, your order, or our services, please contact us:
90's - Ninetys
Email: support@ninetys.store
We will do our best to respond to customer inquiries as soon as reasonably possible.
20. Acceptance of Terms
By using our website or placing an order with 90's - Ninetys, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.